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Frequently Asked Questions
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Frequently Asked Questions (FAQ)
Dear Daughter is a monthly subscription that is delivered to the recipient’s doorstep. Each month, we include a love letter that reminds the box recipient of how God loves them and how they are cherished by the sender. Each letter aims to inspire the recipient. Additionally, an exclusive, Dear Daughter candle is partnered with three to four other items tied to that month’s theme.
Month-to-month, three-month, six-month, or twelve-month subscriptions are available. There is no obligation to continue the subscription and you can cancel at any time by emailing customer service.
Dear Daughter is ideal for yourself or to present as a gift! When selecting as a gift, be sure to write a gift message in the “Order Notes” section of the checkout form.
Dear Daughter products are carefully packed to arrive in good condition. We depend on our shippers to deliver our boxes in the same condition as they received them; however, we know that this is not always guaranteed. If your Dear Delta box arrives with a damaged product, email us within 48 hours of delivery, to [email protected]. Include a photo of the damaged item in your email. We will aim to correct the issue and replace a product that has been damaged beyond use.
Once you have been charged for your subscription box, Dear Daughter is not able to refund your purchase. We do not offer returns or refunds on our subscriptions. Should you have a problem with a product, email us at [email protected].